Frequently Asked Questions

Wrist Assist palm rests are 100% Australian made, crafted right here in Victoria.

Absolutely. We can engrave your company logo or a personal message — perfect for client gifts, onboarding packs, and team events. Get in touch for corporate enquiries.

Yes — we ship to all states and territories via Australia Post. Shipping is free on all orders within Australia.

Yes. We can customise almost any aspect of the palm rest — shape, size, finish, and laser engraving. Contact us to discuss your requirements.

Our palm rests are made from premium Australian Walnut hardwood, sourced from sustainably managed timber stock.

With a little TLC, your Wrist Assist will last for decades. Hardwood is incredibly durable — occasional re-oiling is all it needs to stay looking and feeling great.

New palm rests may carry a mild, natural timber scent — especially Camphor Laurel, which has a distinctive aroma. This fades completely within 1–2 weeks of normal use.

We offer three sizes to match your keyboard:

  • Full Size — 44 cm (suits standard 104-key keyboards)
  • TKL (Tenkeyless) — 36 cm (suits 87-key keyboards without numpad)
  • 60% — 30 cm (suits compact 60% keyboards)

If you're unsure, measure the widest part of your keyboard and choose the closest size.

Each palm rest is cut from natural hardwood, so grain pattern, colour, and character marks vary from piece to piece. No two are identical — that's part of what makes it special.

Yes, international shipping is available. Please contact us for a shipping quote to your country.

We offer a 100-day return guarantee. If you're not completely satisfied, return it within 100 days of receipt for a full refund — no questions asked.

Each palm rest is made to order. Allow approximately 1 week for manufacture, plus standard Australia Post delivery time for your state. You'll receive a tracking number once dispatched.

Yes — every Wrist Assist palm rest comes with a 1-year warranty against manufacturing defects.

At the moment Wrist Assist is available online only. We ship direct from our workshop in South Yarra, VIC.

We use Livos Universal Wood Oil and/or Gilly's Food Safe Beeswax Wax to finish and protect the timber. Both are plant-based, non-toxic products. For full details, see our Product Disclaimer.

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